Our Products
What Products Do We Offer?
Eco Cup Solutions Limited provides a wide variety of eco-friendly food packaging solutions, perfect for a range of businesses including cafes, restaurants, takeaway outlets, schools, universities, and event organizers. Our products are made from compostable, recyclable, and sustainable materials, ensuring an environmentally friendly choice.
How Are Our Products Eco-Friendly?
Our products come from ethical and sustainable sources, with a focus on energy-saving manufacturing, reusable materials, and recyclability to minimize environmental impact. Our mission is to help combat climate change and support sustainability.
Requesting Samples
Yes, we offer free product samples. However, there may be a small delivery charge based on your chosen shipping method. Request samples by filling out our sample request form with the product codes.
Finding Product Information
For detailed product specs and information, please visit our website or contact our sales team at order@envirocups.co.uk or call +44 (0) 7377 942031 for personalized assistance.
Placing Orders
How do I place an Order?
Orders can be placed directly on our website or via email. For assistance, contact our sales team at order@envirocups.co.uk.
Minimum Order Quantity
No minimum order quantity for standard stock lines. Branded or bespoke packaging orders have specific MOQs. Contact us for details.
Tracking Your Order
You’ll receive tracking information once your order has been dispatched.
Shipping Fees
Free delivery on UK mainland orders over £99 (excl. VAT). Orders below this amount incur a £6.99 delivery fee (plus VAT). Additional fees may apply to remote areas. Contact us for more information.
Bulk or Wholesale Orders
We welcome bulk orders and provide pallet dispatch for large orders. Contact us for delivery options and further details.
Samples
Requesting Samples
Fill out the sample request form on our website with your details and the desired product codes. For assistance, email us at order@envirocups.co.uk.
Sample Charges
UK mainland sample requests may have a small postal charge. International requests will incur delivery charges, advised upon request. Sample delivery charges are non-refundable.
Customized Samples
We can provide customized samples, though costs may apply. Some products may not be available for sampling
Ordering After Sampling
To order, use our website or contact our sales team for help.
Sample Request Restrictions
We provide 1-2 samples per product type, with multiple sizes available for comprehensive testing.
Shipping
Delivery Time
UK mainland orders placed before 1.00 pm are usually delivered within 1-2 working days. Bulk orders may take 2-3 working days. Next-day pallet delivery is available for an additional charge.
International Delivery
We offer international shipping. Place your order online and select BACS payment; we will contact you with shipping costs. Alternatively, contact our sales team for a shipping quote.
Tracking Deliveries
You will receive a tracking number via email for your order. For bulk orders, tracking info is provided the day after dispatch.
Shipping Fees
Free delivery to UK mainland for orders over £99 (excl. VAT). A £6.99 charge applies to orders below this amount. Check with us for additional charges to remote areas.
International Customs and Duties
Customers are responsible for local customs charges, import taxes, or duties due to Brexit changes. Check with your local agent for potential additional charges.
Returns
Return Policy
Items in resalable condition can be returned within 14 working days of receipt, with prior written confirmation. A courier collection fee and a 20% restocking fee apply.
Initiating a Return
Confirm your return in writing before sending back items. A returns form will be provided for completion.
Customized or Personalized Items
Customized or personalized products cannot be returned.
Restocking Fee
A 20% handling and restocking charge is applied to returns, unless items were defective on delivery.
Processing Returns
Contact our customer service for information on return processing times, typically 7-10 days after goods are received back.
Payments
Accepted Payment Methods
We accept major credit and debit cards, PayPal, and BACS transfers. No additional fees for specific payment methods.
Payment Security
We use the latest encryption technology to ensure secure transactions.
Credit Accounts for Businesses
Businesses can apply for a credit account, subject to a credit check. Contact our sales team for more information.
Discounts and Promotions
Currently, we do not offer payment method-specific discounts or promotions.
Custom and Bespoke Packaging
Custom Branding Options
We provide custom branding for most of our products, including printing and embossing
Submitting Branding Specifications
Send us your high-resolution PDF or AI files with pantone or CMYK references for your artwork/logo.
MOQ for Custom Packaging
Minimum order quantities vary by product. Contact us for details.
Bespoke Packaging Solutions
We offer bespoke packaging tailored to your needs. Start the process by filling out a bespoke packaging request form on our website.
Designing Bespoke Packaging
The process involves discussing your vision, creating prototypes, making adjustments, and finalizing your order. Contact us to start designing your custom packaging.
Sustainable Materials for Bespoke Designs
Sustainable materials can be incorporated into bespoke packaging designs.
General Information
About Us
Founded in 2024, Eco Cup Solutions Limited is located at 65b New Kings Road, London, England, SW6 4SG.
Staying Updated
Sign up for updates on our homepage or during checkout to receive the latest news and promotions.
Industries We Serve
We cater to a broad range of sectors, including cafes, restaurants, food trucks, and event organizers.
Careers and Partnerships
Interested in joining our team or partnering with us? Contact us via our website for opportunities.
Your Privacy
We take your privacy seriously, adhering to GDPR guidelines. For detailed information on how we handle personal data, please see our Privacy Policy on our website.
Becoming a Distributor
Interested in distributing our products? Fill in the contact form on our website to explore opportunities.