Our Products

What Products Do We Offer?

Eco Cup Solutions Limited provides a wide variety of eco-friendly food packaging solutions, perfect for a range of businesses including cafes, restaurants, takeaway outlets, schools, universities, and event organizers. Our products are made from compostable, recyclable, and sustainable materials, ensuring an environmentally friendly choice.

How Are Our Products Eco-Friendly?

Our products come from ethical and sustainable sources, with a focus on energy-saving manufacturing, reusable materials, and recyclability to minimize environmental impact. Our mission is to help combat climate change and support sustainability.

Requesting Samples

Yes, we offer free product samples. However, there may be a small delivery charge based on your chosen shipping method. Request samples by filling out our sample request form with the product codes.

Finding Product Information

For detailed product specs and information, please visit our website or contact our sales team at order@envirocups.co.uk or call +44 (0) 7377 942031 for personalized assistance.

Placing Orders

How do I place an Order?

Orders can be placed directly on our website or via email. For assistance, contact our sales team at order@envirocups.co.uk.

Minimum Order Quantity

No minimum order quantity for standard stock lines. Branded or bespoke packaging orders have specific MOQs. Contact us for details.

Tracking Your Order

You’ll receive tracking information once your order has been dispatched.

Shipping Fees

Free delivery on UK mainland orders over £99 (excl. VAT). Orders below this amount incur a £6.99 delivery fee (plus VAT). Additional fees may apply to remote areas. Contact us for more information.

Bulk or Wholesale Orders

We welcome bulk orders and provide pallet dispatch for large orders. Contact us for delivery options and further details.

Samples

Requesting Samples

Fill out the sample request form on our website with your details and the desired product codes. For assistance, email us at order@envirocups.co.uk.

Sample Charges

UK mainland sample requests may have a small postal charge. International requests will incur delivery charges, advised upon request. Sample delivery charges are non-refundable.

Customized Samples

We can provide customized samples, though costs may apply. Some products may not be available for sampling

Ordering After Sampling

To order, use our website or contact our sales team for help.

Sample Request Restrictions

We provide 1-2 samples per product type, with multiple sizes available for comprehensive testing.

Shipping

Delivery Time

UK mainland orders placed before 1.00 pm are usually delivered within 1-2 working days. Bulk orders may take 2-3 working days. Next-day pallet delivery is available for an additional charge.

International Delivery

We offer international shipping. Place your order online and select BACS payment; we will contact you with shipping costs. Alternatively, contact our sales team for a shipping quote.

Tracking Deliveries

You will receive a tracking number via email for your order. For bulk orders, tracking info is provided the day after dispatch.

Shipping Fees

Free delivery to UK mainland for orders over £99 (excl. VAT). A £6.99 charge applies to orders below this amount. Check with us for additional charges to remote areas.

International Customs and Duties

Customers are responsible for local customs charges, import taxes, or duties due to Brexit changes. Check with your local agent for potential additional charges.

Returns

Return Policy

Items in resalable condition can be returned within 14 working days of receipt, with prior written confirmation. A courier collection fee and a 20% restocking fee apply.

Initiating a Return

Confirm your return in writing before sending back items. A returns form will be provided for completion.

Customized or Personalized Items

Customized or personalized products cannot be returned.

Restocking Fee

A 20% handling and restocking charge is applied to returns, unless items were defective on delivery.

Processing Returns

Contact our customer service for information on return processing times, typically 7-10 days after goods are received back.

Payments

Accepted Payment Methods

We accept major credit and debit cards, PayPal, and BACS transfers. No additional fees for specific payment methods.

Payment Security

We use the latest encryption technology to ensure secure transactions.

Credit Accounts for Businesses

Businesses can apply for a credit account, subject to a credit check. Contact our sales team for more information.

Discounts and Promotions

Currently, we do not offer payment method-specific discounts or promotions.

Custom and Bespoke Packaging

Custom Branding Options

We provide custom branding for most of our products, including printing and embossing

Submitting Branding Specifications

Send us your high-resolution PDF or AI files with pantone or CMYK references for your artwork/logo.

MOQ for Custom Packaging

Minimum order quantities vary by product. Contact us for details.

Bespoke Packaging Solutions

We offer bespoke packaging tailored to your needs. Start the process by filling out a bespoke packaging request form on our website.

Designing Bespoke Packaging

The process involves discussing your vision, creating prototypes, making adjustments, and finalizing your order. Contact us to start designing your custom packaging.

Sustainable Materials for Bespoke Designs

Sustainable materials can be incorporated into bespoke packaging designs.

General Information

About Us

Founded in 2024, Eco Cup Solutions Limited is located at 65b New Kings Road, London, England, SW6 4SG.

Staying Updated

Sign up for updates on our homepage or during checkout to receive the latest news and promotions.

Industries We Serve

We cater to a broad range of sectors, including cafes, restaurants, food trucks, and event organizers.

Careers and Partnerships

Interested in joining our team or partnering with us? Contact us via our website for opportunities.

Your Privacy

We take your privacy seriously, adhering to GDPR guidelines. For detailed information on how we handle personal data, please see our Privacy Policy on our website.

Becoming a Distributor

Interested in distributing our products? Fill in the contact form on our website to explore opportunities.

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