Privacy Policy Overview
Introduction
At Eco Cup Solutions Limited, we highly value the trust you place in us when you provide us with your personal data. Ensuring the security of your data is our top priority. In this privacy policy, we detail how we handle your personal data—how we collect it, use it, and share it—while you engage with us, in line with data protection laws. We also explain your rights regarding your personal data and how you can exercise them.
About Us
Under the General Data Protection Regulation (GDPR), Eco Cup Solutions Limited is recognized as the Data Controller. This includes the management of personal data collected through our website (https://envirocups.co.uk), telephone, Live Chat, and social media platforms. It’s crucial that you understand this policy, along with any other specific privacy notices we may provide, to fully grasp how and why we use your information. For any inquiries or concerns regarding our data processing practices or to exercise your data protection rights, please refer to the contact information in the “Contact Us” section below.
Types of Data We Collect
We may collect a range of personal data about you, including but not limited to:
- Personal and business contact details (name, title, company information, email, phone numbers)
- Demographic information (age, date of birth)
- Financial details (bank account information, tax status)
- Information for credit arrangements
- Data collected through website visits or deliveries (CCTV footage, geolocation data)
- Usage data from our digital platforms (cookies, device information)
Why We Collect Your Data
Our primary reasons for collecting personal data include:
- Fulfilling contracts
- Completing commercial transactions
- Delivering products
- Business communication and record-keeping
- Marketing purposes
- Complying with legal and regulatory obligations
- Customer support and complaint resolution
- Website performance analytics
Additionally, we collect technical information and use cookies to enhance your experience on our website.
Legal Basis for Processing
Our processing of your personal data is based on legitimate business interests, contract fulfillment, or your consent. We ensure that our interests do not override your rights and freedoms.
Sharing Your Data
We share your data on a strict need-to-know basis with service providers, business partners, and legal authorities (when required). Our goal is to ensure your data remains secure, even when handled by third parties.
International Data Transfers
As part of a global operation, we may transfer data internationally, including to countries with different data protection laws. We ensure all data transfers comply with legal standards to maintain your data’s security.
Data Retention and Security
We retain personal data as long as necessary for our business operations and legal compliance, ensuring it’s protected against unauthorized access or loss.
Your Rights
You have various rights regarding your data, including access, correction, deletion, and more. Please contact us to exercise these rights, free of charge.
Providing Your Data
While you’re not obligated to provide personal data, it may be necessary for certain services or products. Additionally, certain data is required when exercising your GDPR rights.
Automated Decision-Making and Marketing
We may use automated decision-making, including cookies, for personalized content. With your consent, we also use your data for marketing within our company group.
Cookies and Consent Management
Our website uses cookies to function correctly, track usage, and provide relevant content. You can manage your cookie preferences through our consent management tool.
Contact Us
For any questions or concerns about our privacy practices or your personal data, please email us at order@envirocups.co.uk.
Alternatively, you can reach us at our office:
Eco Cup Solutions Limited
65b New Kings Road,
London, England,
SW6 4SG